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Motel Policies

City Central Apartment Policies

CHECK IN time is between 2pm - 9pm. Please contact us if you wish to check-in after 9pm and we will provide instructions on how to access your key after hours. CHECK OUT time is prior to 10am.

CANCELLATIONS made 48 hours prior to your scheduled arrival date may incurr a cancellation fee. If cancelled within 48 hours all accommodation may be charged to credit card details supplied (or invoiced), and any deposits made are non refundable. Should you fail to show prior to 10am the day following your scheduled arrival date your reservation will be treated as a late cancellation and all accommodation may be charged.

CHANGES IN RESERVATION TERM or any alteration of dates may result in changes to the quoted tariff rate and/or may be declined by Management and will constitute a cancellation on your part. On arrival or once you have checked in, should you advise us that you are departing earlier than your scheduled departure all accommodation may be charged.

SMOKING in our motel units is prohibited. All units are smoke free. If you wish to smoke ash trays are provided on the balcony and outside rooms on the ground floor. If we find on your departure that you have been smoking in the unit and specialist cleaning is required, the full cost will be charged to you.

PETS are not permitted in our motel units or grounds. Should you arrive with your pet your reservation will be declined.

TARIFFS that are listed on our site are inclusive of GST at 12.5%, non-commissionable and apply to Online Reservations only. Seasonal/Special events and Minimum stay/rates may apply.

Group Reservations: Please contact us if you wish to reserve more than ONE unit for any given period. We are legally not permitted to accept reservations for persons under the age of 18. Should you have a reservation and are under 18 you will be requested to leave.

Surcharges: American Express and Diners card transactions will incur a surcharge of 3.5%

LUNAX Ltd. trading as City Central Motel Apartments
The above policies are approved by M.A.N.Z. (Motel Association of New Zealand).